Shipping Policy

Shipping Costs and Processing Time

• Domestic Shipping: We offer standard shipping within South Africa. Shipping costs will be calculated at checkout based on the weight and destination of your order.
• Processing Time: Orders are typically processed within 1-2 business days. Please allow additional time for weekends and public holidays.

Delivery Time

• Estimated Delivery Times:
  • Major metropolitan areas: 2-5 business days
  • Regional areas: 3-7 business days
  • Remote areas: 5-10 business days
• Delivery Delays: Please note that delivery times may be affected by factors beyond our control, such as courier delays, weather conditions, or unforeseen circumstances.

Courier Services

We utilize reputable courier services to deliver your orders. Once your order is shipped, you will receive a tracking number to monitor its progress.

Order Tracking

You can track your order using the tracking number provided in your shipping confirmation email.

Shipping Restrictions

We currently ship within South Africa only.

International Shipping

We do not currently offer international shipping.

Lost or Damaged Packages

In the unlikely event that your package is lost or damaged during shipment, please contact our customer support team within 7 days of the estimated delivery date. We will work with the courier service to investigate the issue and resolve it promptly.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer support team at [email protected].